360 Feedback for the Hotel Industry
Another interesting 360 degree feedback article spotted, this time on ehotelier.com:
Closing the Circle in Measuring Performance – Understanding 360° Feedback
The article, by Dr. John Hogan CHE CHA MHS, looks at the use of 360 feedback in the hotel industry.
Dr. Hogan writes:
“In a hotel management company setting or in a large hotel, 360 Feedback can [...]
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